These Terms and Conditions govern the professional relationship between SpiritClarityLab and our accounting consultation clients. They are an integral part of all contracts concerning our accounting consultation solutions and analytical services, consultation services and related professional services. By engaging or using our consultation services, the client fully accepts these Terms and Conditions and agrees to comply with the professional standards they represent.
The accounting consultation contract with SpiritClarityLab is formed either by mutual signature of a written service contract, or by our written confirmation of the client's engagement on the platform. The precise scope of consultation services, objectives, timeline, and fees are defined in individual platform contracts or engagement confirmations. Modifications or additions require written form and mutual agreement.
Our accounting consultation solutions and analytical services include, but are not limited to:
Our fees for consultation services are indicated in Singapore dollars (SGD) and are subject to applicable taxes, including GST. For complex consultation projects, we reserve the right to issue payment plans. Unless otherwise agreed, the following payment terms apply:
SpiritClarityLab is committed to providing exceptional accounting consultation solutions and maintaining transparent refund policies. Our refund policy reflects our understanding that consultation projects require meticulous professional attention:
All refund requests must be submitted in writing to consultation@spiritclaritylab.com. Refunds will be processed within 15 business days and issued using the original payment method. We understand the importance of consultation and handle all refund requests with care and professionalism.
Scheduled consultation meetings and client meetings are important professional commitments. For cancellation or rescheduling by the client, the following guidelines apply:
In exceptional circumstances (such as serious illness with documentation), we strive to find flexible solutions. SpiritClarityLab reserves the right to reschedule meetings for important consultation reasons. In this case, the client will have no fees.
The success of our consultation advisory representation depends largely on client collaboration and timely provision of information. The client therefore agrees to:
SpiritClarityLab is committed to the highest level of confidentiality regarding all client information and consultation matters. This consultation-client privilege applies indefinitely beyond the termination of our consultation relationship. We treat all client information with the deepest respect and do not share it with third parties without explicit consent or legal obligation. The collection and processing of personal data is done in accordance with our Privacy Policy and applicable data protection regulations.
All consultation documentation, analytical studies, and materials created by SpiritClarityLab remain the property of the client after full payment of fees. The client receives complete property rights over all work created specifically for their consultation case. SpiritClarityLab reserves the right to retain copies for professional records and potential future use. Sharing client documentation or consultation strategies with others requires explicit written consent from the client.
SpiritClarityLab appreciates client recommendations and consultation success stories, but respects client confidentiality above all. The use of client names, consultation details, or specific results for marketing purposes always requires explicit written consent from the client. At the client's request, we can conclude special confidentiality agreements for more detailed regulation of this point. Professional references can be provided with client permission.
SpiritClarityLab provides consultation services with the greatest care and to the best of our knowledge and professional expertise. However, we cannot guarantee specific consultation results, as consultation matters are influenced by many factors, including regulatory decisions, client collaboration, and evolving consultation technologies. Our liability is limited to professional negligence and malpractice, as governed by Singapore regulations. We maintain professional liability insurance, as required by professional standards.
For permanent consultation relationships, duration and termination procedures are based on individual platform contracts. Unless otherwise agreed, either party may terminate the relationship with reasonable written notice. Both parties reserve the right to terminate the relationship for important professional reasons. Termination requires written form and professional confirmation of platform transfer procedures.
If individual provisions of these Terms and Conditions are invalid or inapplicable, the validity of the remaining provisions remains unchanged. An effective provision closest to the legal purpose of the invalid provision will replace the invalid provision. Modifications or additions to these Terms and Conditions must be in written form. Singapore law applies exclusively. The place of jurisdiction is Singapore, to the extent legally permitted.